FAQ

The Mansion Ball Event FAQ

PLEASE NOTE:

YOU MUST BE 21 YEARS OLD WITH A VALID ID TO ATTEND THIS EVENT (NO EXCEPTIONS).
WHAT ARE THE EVENT TIMES?

The event begins at 9:00 pm, but feel free to arrive a little early to avoid longer wait times. It’s especially relevant to print your ticket, with the scannable barcode, and bring it with you. This is to confirm and guarantee your entry. The event will end promptly at 1:00 am.

IS THE HOTEL OPEN TO NAVIGATE, WHAT WILL THEY LAYOUT LOOK LIKE?

We have rented out the Hotels 4 largest penthouse suites, common areas, rooftop, and terrace to provide over 15,000 sqft of connected indoor and outdoor space.

WHAT ARE MY TRANSPORTATION OPTIONS?

All transportation information can be found under the Travel tab.

DOES THE VENUE OFFER PARKING?

There is no onsite parking, we recommend you check out the travel tab to secure transportation.

WHAT CAN I EXPECT FOR FOOD?

Light finger food will be served on trays throughout the night, however eating dinner prior to the event is strongly suggested. Hors-d’oeuvres menu will be posted to the Mansion Ball NYE Facebook page prior to the event.

WHAT TYPES OF MUSIC CAN I EXPECT?

We strive to provide something for everyone’s musical taste at the Mansion Ball. Therefore, you can expect everything from dance, funk, rock, soul, hip-hop and oldies to Top 40 Billboard Hits and more.

WHAT IS THE DRESS CODE?

There is no strict dress code for this event. Attire is simply, “Dress to Impress,” meaning wear whatever you’d like to look your sharpest, you can bring a mask or purchase one at arrival.

WILL THERE BE A COAT CHECK?

There will be a $2 coat check (cash only please).

IS SMOKING ALLOWED?

NO SMOKING is permitted anywhere inside the hotel or on the terraces. Re-entry will be allowed with your event wristband should you wish to exit The Restoration Hotel to smoke.

NEED TO CHANGE THE NAME ON YOUR TICKET?

Login to your account at www.showclix.com to change the name on your tickets to who will be attending and using the ticket. Your email address is the User ID. And your password was included in your original confirmation email.

Learn more and stay up-to-date on important announcements by visiting us online at https://www.facebook.com/Mansionball